Equality & Diversity

We consider everyone for employment, irrespective of their background and recruitment is based on a person’s ability to perform the requirements of the job role. We hold the Customer Service Excellence Standard, which shows that we put our customers at the heart of service provision and we operate the Positive about Disabled People (2 ticks) Scheme to support people with disabilities who work with us or who want to work with us.

Our Commitment

Liverpool is historically a very diverse city, which is home to a mixture of people from different cultural backgrounds, with different traditions and beliefs. For this reason we are committed to achieving a culture that respects and values differences in people and offers equality of opportunity for our customers, our staff, our contractors and other stakeholders.

What it Means to Us

To us, equality means ensuring people are treated fairly and are given equal access to services and employment. Diversity is about valuing and celebrating differences, whatever a person's background.

In our work we take into account the Equality Act 2010's nine protected characteristics:

  • Age
  • Disability
  • Race
  • Sex
  • Gender reassignment
  • Sexual orientation
  • Religion or belief
  • Marriage and Civil partnership
  • Pregnancy and maternity

We are working towards ensuring people with these protected characteristics are free from discrimination, harassment and victimisation. We also wish to advance equality of opportunity and foster good relationships between people who share a protected characteristic and people who do not.

Equality and Diversity Monitoring

As part of our recruitment process we collect a range of Diversity information from our Applicants and regularly scrutinize data to ensure that we are acting in line with our own policies, employment legislation and in line with local demographics. Any Diversity information submitted during your application process will be used solely for this purpose and will be kept strictly confidential.

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